The Operations Lead is responsible for overseeing and guiding the active recovery of lost pets, with a strong focus on humane trapping efforts. This role serves as the primary point of contact for the pet’s owner throughout the search, providing clear communication, education, and emotional support during what is often a stressful time.
The Operations Lead coordinates closely with other volunteers, team members, and partner organizations to ensure everyone is aligned and working toward the same goal. They assess situations in the field, make decisions regarding trap placement and strategy, monitor progress, and adjust plans as needed. This role is hands-on and heavily involved in the trapping experience from start to finish, requiring reliability, problem-solving skills, and strong communication.
Field Support volunteers are the extra hands that help make operations run smoothly on the ground. They work alongside the Operations Lead to provide assistance wherever it’s needed during an active case. This may include running for supplies, helping set up or move traps, monitoring equipment, or assisting with logistics in the field.
Field Support volunteers play a flexible, supportive role and must be ready to adapt as situations change. Whether helping behind the scenes or stepping in during critical moments, this role is essential to ensuring lost pet recovery efforts are carried out safely and effectively.
The Social Media Scout plays a critical role in connecting the community to lost pet recovery efforts. This volunteer helps track and organize lost pet sightings, posts, and potential leads across social media platforms. They monitor comments and messages, communicate relevant information to the team, and help ensure important details don’t get missed.
In addition, the Social Media Scout assists with creating and sharing posts to help spread awareness, increase visibility, and rally community support. They also help connect with individuals in the community who want to assist in searches or provide sightings, guiding them on next steps and relaying information back to the team. This role is ideal for someone who is organized, detail-oriented, and comfortable navigating social media.
Transport Volunteers assist with the safe transportation of community cats to and from scheduled spay/neuter appointments. Volunteers may utilize their own vehicle or a Journey Home Animal Control (JHAC) vehicle, depending on availability and assignment.
This role requires reliable transportation, the ability to follow timing and transport instructions, and clear communication with team members. All animals are transported securely in humane traps or carriers, and volunteers are provided with guidance to ensure safe and stress-minimized transport.
Feral Cat Wranglers support Journey Home Animal Control’s Trap-Neuter-Return (TNR) efforts by assisting with the humane trapping process of feral and free-roaming community cats. This role does not involve direct handling of feral cats. All work is done using approved trapping equipment and established safety protocols to protect both volunteers and the cats.
Responsibilities may include setting and monitoring traps, assisting with trap placement or relocation, and coordinating with team members around trapping schedules. Volunteers receive training and must follow safe, humane practices at all times. This role is hands-on but designed to minimize risk while ensuring the welfare of the cats remains the top priority.
Grant & Fundraising Support volunteers assist Journey Home Animal Control with sustaining and expanding its work through financial support efforts. This role includes researching grant opportunities, assisting with grant applications, helping plan and coordinate fundraisers, and supporting donation drives that fund equipment and operational costs.
Volunteers in this role may work independently or alongside team members, depending on the task. They also assist with donor appreciation efforts, such as preparing and sending thank-you cards to donors, sponsors, and supporters. This position is ideal for individuals who are organized, detail-oriented, and interested in supporting animal welfare through meaningful behind-the-scenes impact.
Trap-Neuter-Return Services temporarily suspended until March 2026.
However, we can still offer guidance and connect you with resources.
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